Stores Changing Coupon Policies

DALLAS (CBS 11 NEWS) – Local coupon enthusiasts applaud a national retailer that is clarifying its policies, but Ruth Garrett of Fort Worth says she’s concerned that unethical coupon savers are giving others a bad name.

Minnesota-based Target Corporation has added new information to its website.  A company spokesperson calls it a modification in their policy, and not a change.  The company says it wants to be consistent in the way it accepts or rejects coupons but Garrett believes those who use coupons fraudulently are behind the revision to the website.

“I think the fraudulent people, they’re going to hate this,” says Garrett.

SMU Cox School of Business Professor Dr. Dan Howard estimates 20 percent of coupons redeemed are redeemed fraudulently.  He calls those consumers thieves.

“Essentially stealing on the part of consumers,” says Howard.  “What they do is they bring in coupons and attempt to buy products for which they know, in advance, the coupon was not intended” he adds.   Garrett and Howard applaud Target’s decision to update its website because they believe it will re-enforce the rules for everyone.

On Monday, a Denton woman was arrested for allegedly stealing coupon inserts from several newspapers in a coin-operated vending machine.


One Comment

  1. rd says:

    It would have been nice if they told us what the policy is or where to look on target’s website. I have looked all through it and can’t find it. But that would have made the article too useful.

  2. tgt cashier says:

    Go to It was necessary because so many couponers were challenging every little aspect & giving the regular couponers a bad name.
    The policy is below:
    Target Stores Coupon Policy

    Coupons are a great way to save even more when shopping with us, and it’s easy to use them at our stores. When accepting coupons, we follow the guidelines below.

    Manufacturer and Target Coupons:

    · Target accepts one Manufacturer Coupon and one Target Coupon for the same item (unless prohibited by either coupon).
    · Item purchased must match the coupon description (brand, size, quantity, color, flavor, etc.).
    · Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied.
    · We can’t give cash back if the face value of a coupon is greater than the purchase value of the item.
    · All valid coupons should be presented to the cashier during checkout.
    · All applicable sales taxes are paid by the guest at the full value of the item.
    · These guidelines apply to all coupons accepted at Target (Color Checkout Coupons, Internet Coupons, Mobile Coupons, Mailed Coupons, Coupons from Newspapers and Magazines, etc.).

    Internet (Print-at-Home) Coupons:

    · We gladly accept valid internet coupons that contain a clear and scannable bar code.
    · We do not accept internet coupons for free items with no purchase requirements.

    Mobile Coupons:

    · Guests can receive Target Mobile Coupons by signing up for Text Alerts at or by texting COUPONS to 827438 (TARGET).
    · Message and data rates may apply. See site for full details.
    · To redeem, simply show your coupon barcode to the cashier. With one simple scan, all applicable coupons are applied.

    Buy One Get One Free Coupons (BOGO):

    · BOGO coupons cannot be combined (i.e. you cannot use two BOGO coupons on two items and get both for free). Unless stated otherwise on the coupon, the use of one Buy One Get One Free coupon requires that two of the valid items are presented at checkout of which one item will be charged to the guest and the 2nd item will be discounted by its full retail price.
    · A second cents-off coupon of the same type cannot be redeemed towards the purchase price of the first item.
    o If a Target BOGO coupon is used, one additional manufacturer coupon maybe used on the first item.
    o If a Manufacturer BOGO coupon is used, one additional Target coupon may be used on the first item.


    · Coupons are void if copied, scanned, transferred, purchased, sold, prohibited by law, or appear altered in any way.
    · We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
    · Some items may not be available at all stores.
    · We do not accept expired coupons.
    Updated 6/10/11

  3. Bob says:

    Here why don’t i just save everyone sometime and a tree. Why don’t the stores just give everyone the 50 cents off the product that has coupon on it and get rid of the coupon and save a tree in the process. everyone talking going green well with all this paper how is that going green?

    1. 2sister says:

      The only way they could do that is to mark the product down. Then people would Otherwise, how would they keep a record of it, and make sure every thing was don honestly and above board. I appreciated the need to conserve, but your idea isn’t really feasible.

      1. 2sister says:

        Oops. I started to right another sentence, and changed my mind. I meant to take out the phrase “Then people would.”

  4. Rick McDaniel says:

    The bad name belongs to the issuers of coupons, in the first place. There is NO justification for the use of coupons, whatsoever. It is totally artificial stimulus, that actually costs consumers more……..if the coupons were actually redeemed honestly.

    Since those redeeming coupons, do NOT make any effort to redeem honestly, then some people are cashing in, in a FRAUDULENT manner. That simply makes them crooks, vs. fools, for everyone else.

    1. 2sister says:

      Actually, sometimes you can really save money. You don’t have to be fraudulent to do so. You just have to way the cost and the benefits. It just like shopping in club stores (i.e. Sams or Costco). You can sometimes save money. Sometimes, however, it is cheaper to go to a regular store. You have to look and see if it will really save you money.

  5. Todd says:

    Who shops at Target? They are only slightly better tha Wal-Mart which isn’t saying much.I like the store that have signs in front of the products saying the coupons are at the check out.

  6. sblakely says:

    Since the show “Extreme Couponing” I find myself waiting and waiting in line at the supermarket. These people need to have some consideration for the people around them. I stood behind one woman who over and over handed the cashier handfuls of coupons…he would get one stack done and she would hand him another…..she had more than groceries in her cart….there was a screaming infant that probably needed to be fed or changed. What an idiot!!

Comments are closed.

More From CBS Dallas / Fort Worth

Drip Pan: CBS Local App
Drip Pan: Weather App

Listen Live