DALLAS (CBSDFW.COM) – Dora Gains was gasless and cold. The gas to her Dallas home was shut off in June, when her gas company found leaks on her side of the line.
The 60-year-old retiree who is battling stage 4 cancer couldn’t afford a plumber, and no groups came forward to help.
So she called CBS 11 for help. We called Atmos Energy, who jumped into gear. “We were able to tap into our ‘keeping the warmth’ program… we help about 1,600 people a year by allocating some funds so we can weatherize some homes,” said Jennifer Ryan with Atmos.
The first people to Gains’ house–Dallas County Health and Human Services, taking pictures to begin the repair process.
And Friday Atmos Energy crews arrived.
They found leaks in several places, and say they’ll repair them all. “She didn’t have the funds she qualified for assistance and we are thrilled Atmos Energy could call for assistance and get it turned off before this cold snap came through,” said Ryan.
So no more cold nights for Dora Gains, thanks to free help from Atmos and the kindness of people who care.