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Disaster Recovery Center Opens In West

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(credit: KTVT/KTXA) Bud Gillett
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WEST (CBSDFW.COM) - A Disaster Recovery Center opened Saturday in West, Texas for homeowners, renters and business owners who sustained damage as a result of the fertilizer plant explosion.

“The recovery center will serve as a one-stop shop for folks who need one-on-one assistance,” said Federal Coordinating Officer Kevin L. Hannes. “State and federal professionals will be available to help eligible survivors get help as quickly as possible.”

Specialists from the state of Texas, the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) will be on hand to answer questions and provide information on the types of assistance available to survivors. The center is open from 7 a.m. to 7 p.m. daily and will remain open until further notice.

Location and hours:

POINTWEST Bank – Front Entrance
210 N. Roberts Rd.
West, Texas 76691
Hours: 7 a.m. to 7 p.m. starting May 4 until further notice

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are a way for people to get answers to their questions about disaster aid and help applying for it.

The amended April 19 emergency declaration makes federal assistance available to eligible survivors in McLennan County. People can register online at here or via web-enabled phone at here. Applicants may also call 1-800-621-3362 or (TTY) 1-800-462-7585. People using 711-Relay or Video Relay Services (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. seven days a week until further notice.

Residents registering by phone or online will be asked to identify the description of damages sustained and must select the “EXPLOSION” option. Residents will then be asked to identify the type of damage and must select the “fire/smoke/soot/ash” option. (Don’t select the “other” option).

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