Delta Will Honor Super Low Fares Caused By Computer Glitch
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DALLAS (CBSDFW.COM) – An unsuspecting gift came the day after Christmas for some lucky travelers booking flights on Delta Air Lines.
For nearly two hours Thursday morning, round-trip tickets on Delta Air Lines were mistakenly posted for up to 90% less than the regular price.
A round trip ticket from Dallas to Atlanta, for example, was posted for $25.
Delta Air Lines said a computer glitch lead to the lower than usual fares.
In a statement Delta Air Lines spokesman Trebor Banstetter wrote, “Delta will honor any fares purchased at the incorrect price.”
Tim Hill of Dallas said he was a little skeptical at first when he saw a round-trip ticket from Dallas to Charlotte for less than $50.
He said, “I was kind of like this doesn’t look right.”
When he received a confirmation email, it wasn’t what he expected — it was better. The $40 round trip tickets were first class tickets.
“You can’t beat that,” Hill said with a smile.
Hill then posted his good fortune on Facebook.
“Next thing you know I started getting comments. ‘Hey I got a ticket for $25 to Atlanta. My friend AG got two tickets to Hawaii round-trip for $264. My friend Nam got a ticket for $50 to New York City,’” said Hill.
In September, United Airlines made a similar mistake listing flights for as low as $5.
United Airlines’ computer glitch was fixed in 15 minutes.
It took Delta more than two hours.
Delta Air Lines would not say how many mis-marked tickets were sold.
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