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Goodwill’s Busiest Day Of The Year



(credit: KTVT/KTXA) Joel Thomas
Joel is an Emmy Award winning journalist with more than 15 year...
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FORT WORTH (CBSDFW.COM) –  For retailers there are Black Friday and Cyber Monday as their marquis shopping days. But for non-profits like Goodwill Industries, December 31st is the key day. Its the last day donors can write donations on this year’s taxes and that means a rush of people lining up to give.

“It gets really crazy because everyone wants to get their donation in by the 31st so everyone can take advantage of their tax credit,” said Rosemary Cruz with Goodwill in Fort Worth.

How crazy? In just one week anywhere from half a million to a million pounds of donations will pour into Goodwill’s Fort Worth warehouse.

In most cities, donations this week are 30-percent higher than normal.

Goodwill has hired hundreds of extra workers in Fort Worth alone to help ease the crush of last minute donors.

Goodwill says the last-minute donations grow in volume every year as people learn about the drop off sites, Goodwill adds more places to drop off and more people want to take advantage of the tax credit.

“We have seen an increase of 3 to 7 percent year over year,” Cruz said.

At Goodwill’s south Arlington store and drop off site, cars lined up waiting to unload their donations.

“Would you like a tax receipt sir?” One of the workers asked a donor through his suv’s window.

“Oh, yes,” the driver quickly responded. “That’s why I’m here!”

Goodwill has worked to streamline the process for donors as much as it can.

They’ve added more trailers and storage so clothes can be dropped off in one place and toys, furniture and eletronics in another.

Goodwill said its drop off points will have up to 100 donors per hour stopping to donate through the day.

And they know if the donors have a good experience they’ll likely return again next year.

“Its busy,” said one of the donors. “But, it moved pretty quickly, people are very friendly, move you in and out.”

(©2013 CBS Local Media, a division of CBS Radio Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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