DALLAS (CBS 11 NEWS) – The Inspector General’s office is investigating claims someone ordered staff at the VA Medical Center in Dallas to destroy appointment records.
Congresswoman Eddie Bernice Johnson said in a statement she was recently made aware of the allegations. The VA North Texas Health Care System confirmed the investigation in a statement and said it was awaiting the results.
CBS 11 News reported the presence of an IG team at the facility Wednesday. It was at the same time a VA audit team was interviewing staff as part of a nationwide inquiry into access to healthcare.
The audit and the shredding allegations come as new reports are surfacing nationwide of veterans experiencing excessive wait times care, that in some cases led to illnesses getting worse, or even death.
Also Friday, the union representing VA employees said new demands on staff may put some patients at risk. The letter from AFGE’s Dallas VAMC Local 2437, said the Dallas clinic treating patients on blood thinners is now responsible for an additional 600 to 1,000 patients. The letter said double-booking for patient appointments is now common, for a treatment plan that requires timely followups.
The VA responded in a statement that it is hiring more staff, and that newly approved treatments don’t require frequent followups.
Read the complete statements from the Congresswoman, union, and response from the VANTHCS below —
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