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TXDOT Admits Billing Error For DFW Connector Drivers

DALLAS, Texas (CBSDFW.COM) – TXDOT is admitting to a big “oops” when it comes to those new managed toll lanes in the DFW Connector project in Grapevine.

Toll tag users were billed about $171,000 collectively for what TXDOT said would be a ‘free’ period along the newly completed toll lanes on Hwy 114.

TXDOT Admits Billing Error

texpress tollway TXDOT Admits Billing Error For DFW Connector Drivers
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The North Texas Tollway Authority which is in partnership with TXDOT to execute the billing says that since it was TXDOT that promoted the free period they didn’t have a fail-safe in place in case there was an error.

Michael Rey with the NTTA says about 40,000 drivers who used the toll lanes from May 27 thru July 6 will be credited for the erroneous tolls.

Those without toll tags won’t notice a difference because the problem was caught before ZipCash bills were mailed out for that time period.

(©2014 CBS Local Media, a division of CBS Radio Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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