Southwest Pilot Surprises His 1,000,000th Passenger

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A Southwest Airlines flight captain had a nice surprise for his one millionth passenger.

On a recent Southwest flight, Captain John Richie took over the intercom system to tell the story of his career as a pilot and made a point to personally thank his one millionth passenger with a bottle of champagne and an envelope containing cash – paying the woman back the cost of her ticket.

Flight attendant Jennifer Todd recorded the announcement before the flight from Denver to Pittsburgh.

“Twenty two years ago I retired from the United States Air Force,” said Captain Richie. “I had the privileged of flying F-16s, both as a combat pilot and as a test pilot. For the past 22 years I’ve been flying for Southwest.”

The captain then announces he is transporting a special passenger, his one millionth!

Besides presenting the woman with a bottle of champagne, the captain said he, “did a little snooping and found out how much you paid for your ticket.”

The captain presented the passenger with the bottle of bubbly and an envelope full of cash – with money from his own pocket.


One Comment

  1. Way to go Captain John Richie! This is one of many reasons I fly with Southwest Airlines, they are the best. Don’t expect this kind of generosity with American or United airlines.

    1. Brenda Hume says:

      Yo National CBS, ABC, NBC, Denver Post, Washington Post, etc., etc.,….where are you in offering this story??? Southwest is the best airline for many reasons…another one in this story!

  2. What a great story! Thank you for your service, Captain Richie and thank you for celebrating this milestone in such an unselfish way! My son has worked for 23 years, He found his wife of 18 years there!

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