911 call center
The murder trial is underway for the Balch Springs man accused of killing Deanna Cook. Cook is the North Texas woman whose physical attack and murder was recorded during a 911 call that she had placed for help.
Sgt. Kevin Wasnell, who oversees the 911 call center, was placed on administrative leave for 5 days in connection with the investigation but is now back on regular duty.
A high profile murder case, that led to sweeping changes for the Dallas 911 system, may be pushed back – and the victim’s family is not happy about it.
An advocacy group says two-thirds of all wireless 911 calls in Texas don’t provide enough location information for the caller, violating federal requirements.
After sweeping changes to the Dallas 911 Communications Center, calls for help should ring no more than two times before being answered, according to the Dallas Police Department.
Twenty-five newly promoted Dallas Police officers are moving off the streets and into the city’s 911 call center.