FCC: Over 12,000 911 Calls Failed During AT&T OutageAn investigation by the U.S. federal telecom regulator says about 12,600 callers couldn't reach 911 directly from their cellphones during a five-hour AT&T outage on March 8.
Babysitter Who Sat On Hold With Dallas 911 SpeaksMichaela Cohen says she has replayed in her mind the evening 6-month-old Brandon Alex died.
Almost 1 In 4 Dallas 911 Operators Called In Sick SundayThe service level, which is the percentage of 911 calls answered within 10 seconds, was 82 percent. The goal is 90 percent.
Report On Sunday 911 Service In Dallas To Be ReleasedDallas leaders are keeping a close eye on the city 911 call system today. This as they continue to work to get to the root of a glitch last week that caused long delays for people trying to reach first-responders.
Dallas Mayor Acknowledges 911 Call Center Understaffed, Will FixDallas Mayor Mike Rawlings says staffing at the city's 911 call center has been understaffed for years.
Dallas Mayor Wants 911 System UpgradedMany experts say 911 systems across the country need a major overhaul.
Dallas Believes T-Mobile Fixes Problem With 911 CallsAfter T-Mobile's top engineers and city of Dallas staff worked through the night, city leaders believe they've now potentially solved a major problem that has plagued 911 callers for four months and may be linked to two deaths.
Dallas Mayor: 911 Ghost Calls Are City’s No. 1 PriorityDallas Mayor Mike Rawlings called the ghost calls plaguing 911 the city’s “number one priority.” T-Mobile engineers are here and vow to stay until the problem is fixed.
Dallas Baby Dies After Babysitter Unable To Reach 911Problems at the 911 center in Dallas may have contributed to the death of a 6-month-old baby. Police are investigating after the boy's babysitter dialed 911 on Saturday evening, but was unable to get through.
Man Accused Of Gym Screwdriver Stabbing: "What Have I Done?"hillip Roberts says he's sorry. The 33-year-old suspect is charged with stabbing Catherine Beyene with a screwdriver while she was on a treadmill early Tuesday morning.
Bodies Of Naked Woman & Child Found Near Car Crash Police are still piecing together the scene where two bodies were discovered Tuesday. The discovery was just yards away from a vehicle crashed into a tree.
Family: 911 Calls Prove DPD Mishandled Missing Woman CaseA pregnant North Texas mother murdered. Now, her family says they have proof Dallas police mishandled a call for help.