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911 Operator

911 operator/supervisor Angela Sherrod  
Credit: Andrea Lucia - CBS 11

North Texas 911 Operator Helps Woman Save Granddaughter

A toddler’s life was in the balance as a dramatic 911 call unfolded in Lewisville.

02/19/2015

Courtesy: Hood Co. Jail

Granbury Woman Murdered While Calling 911 For Help

A Hood County woman was murdered by her husband while she called 911.

CBS 11–02/13/2015

Firemen work to stop a fire. (credit: Miguel Riopa/AFP/Getty Images)

Neighbors: Dallas 911 Confusion Delayed House Fire Help

As flames shot through the roof of a house in far north Dallas, neighbor Marques Lundy says he had to take action.

CBS 11–01/30/2015

Claire Sullivan, 6, is recognized for her bravery by the City of Arlington, after calling 911 to try and get help for her grandmother. (credit: CBSDFW.COM)

6-Year-Old Texas Hero Honored For Placing Lifesaving 911 Call

Six-year-old Claire Sullivan’s grandmother was babysitting her at her Arlington apartment when a 20 minute, life-or-death drama began to unfold.

CBS 11–07/08/2014

(credit: KTVT/KTXA)

Driver Dials 911 After Highway Shooting

A newly released 911 call illustrates the fear a driver felt moments after a bullet shattered her front windshield.

CBS 11–05/06/2014

(credit: Cook family)

Family Frustrated By Delays In High-Profile Murder Trial

A high profile murder case, that led to sweeping changes for the Dallas 911 system, may be pushed back – and the victim’s family is not happy about it.

CBS 11–11/26/2013

911 Call To Report Stuck Gas Pedal Reveals System Problems

Speeding down I-30 at 120 miles an hour, 16-year-old Elez Lushaj dialed 911.

CBS 11–02/27/2013

Dallas Police Department

Civil Rights Group Files Open Records Request On 911 Call Center

The group Justice Seekers Texas wants the call center to open its books so the group can find out if there were any emergency calls mishandled in a similar way in the past.

09/06/2012