United Moves To Ease Criticism With Settlement, New PoliciesUnited Airlines moved to staunch criticism — and any customer defections — by reaching a settlement Thursday with a passenger dragged off one of its planes two weeks ago and issuing new policies designed to prevent similar customer-service failures.
Delta OKs Offers Up To $9,950 To Flyers Who Give Up SeatsDelta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet.
Airlines Pushing Back On Talk Of Banning Overbooking FlightsFederal rules allow airlines to sell more tickets than they have seats, and airlines do it routinely because they assume some passengers won't show up.
Airlines Pushing Back On Talk Of Banning Overbooking FlightsThe airline industry is beginning to speak up against any effort to bar them from overselling flights.
New Report Gives US Airlines Better Grades Across The Board The airlines are getting better at sticking to their schedules and are losing fewer bags. Their customers seem to be complaining less often.
American Introduces New Basic 'No-Frills' Economy FareAmerican Airlines is going to begin selling 'basic economy' fares in an effort to compete with low-cost carriers.
American Airlines Hit With $1.6 Mil Fine Over 2015 Flight DelaysAmerican Airlines is now having to pay a hefty fine for several plane delays that caused problems nationwide.
Computer Outage Briefly Grounds Flights On Several AirlinesAmerican Airlines, Southwest Airlines, JetBlue Airways, Alaska Airlines and Virgin America confirmed that a technology glitch briefly interrupted their operations.
Airline Passengers Okay With Note 7 BanThe Note 7 is considered "forbidden, hazardous material." You won't be able to board, until you get rid of it.
Southwest Airlines Still Recovering From Massive Computer OutageDelays and cancellations continue for Southwest Airlines on Friday morning after a massive computer outage knocked systems off-line on Wednesday.
US Gives Tentative OK For Flights To Cuba From 10 US CitiesThe U.S. government on Thursday tentatively approved scheduled commercial airline service to Havana from 10 American cities, further bridging the gulf between countries as close as 90 miles and an hour flight but long kept at a greater distance by the Cold War.
2 North Texas-Based Airlines Make "Best Of" ListComplaining about flying is an American pastime, thanks to cramped seats and fees for everything from checking baggage to changing an airline ticket. Yet there's some hope on the horizon.