Customers say banks too often decline cards first and field questions later.
Authorities now have a better idea of what the elusive, armed criminal dubbed the Mesh Mask Bandit looks like. The man is believed to have robbed at least 17 North Texas banks, since December 31, 2012.
Thousands of Fort Worth city employees were supposed to be paid Thursday night, but they weren’t. City officials are now scrambling to fix what they are calling an “administrative error.”
The Consumer Financial Protection Bureau said Wednesday that it will ask banks for information about how overdraft fees affect consumers, how overdraft protection is marketed and what information consumers receive.
Feeling upset by the way your bank is treating you as a customer? You’re not alone. Financial expert Jim Lacamp offers advice on how to cope.