Better Business Bureau

Air Conditioning Units

BBB: Triple-Digit Temps Mean More A/C Repair Scams

With triple-digit heat in the forecast for at least the next few days North Texans are truly appreciating air conditioning, but with the hot weather comes an increase in a/c repair rip-offs.

CBSDFW.COM–08/01/2013

cleburne tornado damaged home

I-Team: Beware Of After Storm Scams

Images of people who have lost their loved-ones, or their homes, break most of our hearts. But, unfortunately, all too often, thieves see them as picture-perfect opportunities.

05/17/2013

(credit: CBS 11 News)

I-Team: Customers Accuse Credit Alliance Group Of Stealing Thousands

Chris Green says he tired of listening to the phone ring and ring. He’s been trying to reach someone at Credit Alliance Group of Dallas for months.

04/04/2013

(credit: CBSDFW.COM)

No Oversight For Texas Pet Boarding Businesses

Bill Patterson loves his dogs, but there’s one he misses desperately. His English bulldog died at a dog daycare in Roanoke. According to the BBB, complaints about pet boarding and pet sitting businesses have more than doubled.

CBS 11–03/19/2013

Photo Credit: Thinkstock.com

I-Team: Beware of Scammers Out To Steal Your Tax Refund

‘Tis the season to file taxes and for criminals to come up with new ways to steal your hard-earned money.

CBS 11–03/11/2013

(credit: Ap Graphics)

Better Business Bureau Lists Top Ten Scams of 2012

It seemed too good to be true, and perhaps Sandra Smalls of Terrell said that should have been her first warning.

CBS 11–02/14/2013

An airconditioning unit damaged by thieves at the Faith Presbyterian Church in Aledo. (credit: Parker Co. Sheriff's Office)

Experts Recommend Checking History On Air Duct Companies

The EPA warns, despite the claims of many air duct cleaning businesses, most people don’t need the expensive services they provide.

01/31/2013

(credit: Mike Clarke/AFP/Getty Images)

North Texas BBB Warns Of New Phishing Scams

If you receive an email from the BBB, you better make sure it’s authentic. Officials are monitoring three separate local email phishing campaigns, all pretending to be from the bureau.

CBSDFW.COM–01/16/2013

People working out on treadmills at a gym. (credit: Getty Images/China Photos)

‘Resolving’ Consumer-Savvy Resolutions For 2013

Businesses know you are ready for a new beginning. But, creative advertisers know this also. And, in many cases, they are preying on your desire to make a new start.

01/01/2013

(credit: CBS 11 News)

Car Title Complaints

Consumers complain they didn’t receive their titles after paying off car loans.

CBS 11–09/17/2012

(credit: CBS 11 News)

Circus Coming To Town Along With Complaints

From an elephant extravaganza to motorcycle madness to cirque artists, Piccadilly Circus is coming to town and promising big acts. But, the Better Business Bureau of Fort Worth says it doesn’t deliver.

CBS 11–09/13/2012

Workers prepare for a concrete pour for a foundation. (credit: Tim Boyle/Getty Images)

BBB: Wet Weather Means More Foundation Repair Complaints

The changing North Texas weather of hot days and drenching rains can wreak havoc on concrete/slab foundations. Officials with the BBB say they’ve seen a 70-percent increase in the number of inquiries about foundation companies and they expect the number to increase.

CBSDFW.COM–08/20/2012

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