New Details Revealed About Dallas' 911 Call CenterCBS11 has learned more about the contract between the City of Dallas and AT&T to service and maintain the 911 call center.
Babysitter Who Sat On Hold With Dallas 911 SpeaksMichaela Cohen says she has replayed in her mind the evening 6-month-old Brandon Alex died.
Almost 1 In 4 Dallas 911 Operators Called In Sick SundayThe service level, which is the percentage of 911 calls answered within 10 seconds, was 82 percent. The goal is 90 percent.
Dallas Mayor Wants 911 System UpgradedMany experts say 911 systems across the country need a major overhaul.
Dallas Believes T-Mobile Fixes Problem With 911 CallsAfter T-Mobile's top engineers and city of Dallas staff worked through the night, city leaders believe they've now potentially solved a major problem that has plagued 911 callers for four months and may be linked to two deaths.
Another Dallas Resident Comes Forward About Trouble With 911 SystemDavid Taffet's question to the mayor was deeply personal because he says 911 wasn't working when his husband Brian Cross stopped breathing in their Dallas home last week.
I-Team: T-Mobile 911 Looping Problem Started In OctoberThe Dallas Police Department first alerted the public about the T-Mobile issue on its blog on February 7. The city put out memo addressing the issue a week later.
Mother Disputes Dallas' Response To Babysitter's Attempted 911 Calls"I want answers from T-Mobile. I want answers from 911. I want answers from the city," said Bridget Alex.
Smoking Ban In City Parks Begins March 1Starting March 1, lighting up at parks or on trails in Dallas will be against the law.
DART Pulled Into Dallas Police And Fire Pension DebateDallas police and firefighters are now looking to Dallas Area Rapid Transit's budget to help get their failing pension system back on track.
I-Team: 15 Injured Or Killed Since Mockingbird Bridge Was Supposed To Be DoneBy summer, the highly anticipated Mockingbird pedestrian bridge in North Dallas is finally expected to open.
Dallas Has Had It With 'Bandit' SignsPlastered on utility poles, medians and stop signs, the City of Dallas has had enough.