The 911 operator who was fired last year after a Dallas woman was murdered is now fighting to get her job back. The termination came after the death of Deanna Cook.
There are more questions about the Dallas 911 system, after it took police more than an hour to respond to bullets fired through the window of an office building off Central Expressway.
A Dallas 9-1-1 operator who mishandled a call from a dying woman has resigned.
The Dallas Police Department is now hiring. Beginning on Friday, the department will start testing applicants who are interested in becoming 911 call takers.
Twenty-five newly promoted Dallas Police officers are moving off the streets and into the city’s 911 call center.
Deanna Cook’s death gained national attention and sparked heavy scrutiny on a call center enduring incidents in which residents said that emergencies were mishandled or put on hold.
Two more 911 employees have been punished in connection with the emergency call placed by Deanna Cook on August 17.
Police in Dallas launched an internal investigation almost immediately after the death of Deanna Cook, who was found dead in her home two days after she called 911 for help.
The family of a woman murdered, after calling 911, has sued the city of Dallas and the police department.
The family of a Dallas woman who tried to call 911 and was later found to have been killed inside her home has filed a lawsuit over the handling of her case.
Some recent controversial 911 calls provided the background for a discussion on new computers for the City of Dallas during Wednesday’s council briefing. Improvements to the call center were among the items discussed.
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