Mother Of Dead Son Sues T-Mobile After Sitter Couldn't Get Through To 911The mother of a six-month-old that died after her babysitter couldn't get through to a Dallas call center has sued T-Mobile.
Dallas Leaders Hear About 911 Center ImprovementsToday the Dallas City Council is being briefed on the most recent performance of the city's troubled 911 call center and the steps currently being taken to improve its efficiency.
Report On Sunday 911 Service In Dallas To Be ReleasedDallas leaders are keeping a close eye on the city 911 call system today. This as they continue to work to get to the root of a glitch last week that caused long delays for people trying to reach first-responders.
Dallas Mayor Acknowledges 911 Call Center Understaffed, Will FixDallas Mayor Mike Rawlings says staffing at the city's 911 call center has been understaffed for years.
Officials Optimistic About Repairs To Dallas 911 SystemThe troubled Dallas 911 system is closer to being fixed, according to city officials. As it turns out, the problem was not with 'ghost calls' after all. It was actually a long line of 'abandoned' calls that caused the issue.
Dallas Believes T-Mobile Fixes Problem With 911 CallsAfter T-Mobile's top engineers and city of Dallas staff worked through the night, city leaders believe they've now potentially solved a major problem that has plagued 911 callers for four months and may be linked to two deaths.
Dallas Mayor: 911 Ghost Calls Are City’s No. 1 PriorityDallas Mayor Mike Rawlings called the ghost calls plaguing 911 the city’s “number one priority.” T-Mobile engineers are here and vow to stay until the problem is fixed.
Another Dallas Resident Comes Forward About Trouble With 911 SystemDavid Taffet's question to the mayor was deeply personal because he says 911 wasn't working when his husband Brian Cross stopped breathing in their Dallas home last week.
I-Team: T-Mobile 911 Looping Problem Started In OctoberThe Dallas Police Department first alerted the public about the T-Mobile issue on its blog on February 7. The city put out memo addressing the issue a week later.
Mother Disputes Dallas' Response To Babysitter's Attempted 911 Calls"I want answers from T-Mobile. I want answers from 911. I want answers from the city," said Bridget Alex.
Dallas Baby Dies After Babysitter Unable To Reach 911Problems at the 911 center in Dallas may have contributed to the death of a 6-month-old baby. Police are investigating after the boy's babysitter dialed 911 on Saturday evening, but was unable to get through.
6-Month-Old Boy Dies After Sitter Couldn't Reach 911Dallas public safety officials are pressing T-Mobile for solutions after a 6-month-old boy died after his baby-sitter couldn't reach 911 operators.