Veterans Health Administration
A review ordered by President Barack Obama portrays the Department of Veterans Affairs as a struggling agency battling a corrosive culture of distrust, lacking in resources and ill-prepared to deal with an influx of new and older veterans.
How many times have you complained about having a hard time getting an appointment with your family doctor? But if you’re a veteran living in the Dallas area, you can expect a wait time that’s 12 times longer than private citizens.
In fact, according to a survey conducted by Merritt Hawkins, an Irving-based healthcare search and consulting firm, people living in the metroplex will wait an average of five days for a doctor’s appointment.
Texas veterans with cancer were among those left with a higher risk of dying because of delays in routine screenings from the Veterans Health Administration.
Current and former employees at the VA North Texas Medical System, told the CBS 11 I-Team they believe poor working conditions have contributed to several patient complaints that CBS 11 has investigated since last year.
Pastor Darryl Alford is fighting to save his own life at the Dallas VA Medical Center. Alford’s story is one of many that have been told since CBS 11 began looking into concerns – all voiced by veterans, their families, or former VA medical experts.