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DALLAS (CBSDFW.COM) – The fiancee of Thomas Duncan says the hospital who treated him for Ebola has apologized for his death.

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Louise Troh says a Texas Health Presbyterian Hospital executive called her Thursday morning “to express regret that the hospital was not able to save his life.”

Troh, who has been critical about the care Duncan received at Texas Presbyterian, says she was “grateful” for the call.  Troh has vocally expressed outrage that Duncan was initially sent home from the hospital despite having a 103-degree fever and telling the nurse he had recently traveled from Liberia.

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Duncan returned to the hospital three days later by ambulance and was placed in isolation.  He was confirmed positive for Ebola two days later.

Chief Clinical Officer and Senior Executive Vice President for Texas Health Resources Dr. Daniel Varga was prepared to formally apologize for mistakes made with Duncan’s treatment at Thursday’s U.S. Energy and Commerce Committee’s Congressional hearing in Washington D.C.

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In prepared statements released Wednesday night, Dr. Varga is prepared to say, “Unfortunately, in our initial treatment of Mr. Duncan, despite our best intentions and a highly skilled medical team, we made mistakes. We did not correctly diagnose his symptoms as those of Ebola. We are deeply sorry. 
Also, in our effort to communicate to the public quickly and transparently, we inadvertently provided some information that was inaccurate and had to be corrected. No doubt that was unsettling to a community that was already concerned and confused, and we have learned from that experience as well.”

Troh’s says knowing the hospital is taking responsibility will help as she mourns Eric’s death.  Read her entire statement is below:

“On Thursday morning, Oct. 16, I received a phone call from an executive with Texas Health Resources Presbyterian Hospital. The purpose of this call was to apologize to me for the death of my fiancée, Thomas Eric Duncan, and to express regret that the hospital was not able to save his life. This official said the hospital was “deeply sorry” for the way this tragedy played out.

I am grateful to the hospital for this personal call. I am grateful to God that this leader reached out and took responsibility for the hospital’s actions. Hearing this information will help me as I mourn Eric’s death.

Because of my faith in God and because of my belief in what the Bible teaches, it is my position that God is the judge of others and their actions, and vengeance is not mine to demand. God is the judge, and God will take care of me.”

(©2014 CBS Local Media, a division of CBS Radio Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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