UPDATED: 5/9/2016, 8:20 PMBy Jack Fink

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DALLAS (CBS11) – Dallas Mayor Mike Rawlings vows to improve the city’s efforts to take aggressive and dangerous dogs off the streets.

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His comments come after police say a pack of six dogs mauled Antoinette Brown around 4:00 a.m. on May 2.

It happened in a vacant lot along the 3300 block of Rutledge Street right next to Jackie Humphrey’s bedroom window.

“I heard begging, someone please, someone please, please help me,” said Humphrey.  “I was glad I went on and called 911 because she could have died. She was in a medically induced coma and is fighting for her life.”

Brown’s son LeQuan declined an on-camera interview, but says his mother served in the U.S. Army years ago.

He says she remains in critical condition at Baylor Medical Center in Dallas.

The city says it took several days to take the six dogs into custody.

On Monday, Mayor Rawlings said the city has tried to address the problem of aggressive dogs.

“What we have to do is go pick those dogs up. The priority has not been high enough obviously,” said Rawlings.  “Progress is great, but we were in a deep hope and we have a long way to go.”

No word from police yet whether the dogs’ owner will face criminal charges.

Mayor Rawlings says after animals attack someone, Dallas Animal Services must be contacted right away.

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He says that didn’t happen in this case.

The Mayor says the city manager is now studying what to do about aggressive animals.

But residents like Jackie Humphrey say every time they’ve called to complain about wild dogs, an animal services officer asked if the dogs were attacking.

Because they weren’t, the city said they’d respond within 72 hours.

“People have complained and complained, and nothing was ever done about it,” says Humphrey.

Besides Humphrey, several other people we spoke with in the South Dallas neighborhood told us they’ve also faced these aggressive dogs, including Devante Johnson and Antyuan Beachuman who say three wild dogs were ready to attack them, but didn’t.

“I just stood there. I told him don’t run, stay calm. That’s what I was told by my grannie and mama, so I knew what to do. I was nervous for a minute, but I just stayed calm,” said Johnson.

He says the dogs quickly walked away without attacking them.

Sharon Roberts gets around the neighborhood in her wheelchair.

“I used to chase them with a stick caused they killed my cats and I was so angry and I’d chase them,” said Roberts.  “I thank God they didn’t turn on me.”

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