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FARMERS BRANCH (CBS11) – A Farmers Branch widow thought she would save money selling her husband’s car collection.
Nearly a year later, the cars are all sold. So why is she still paying for someone else to drive them?
Gretchen Cash received the latest bill for unpaid tolls this week.
The 72-year-old grandmother lost her husband last year. He collected classic cars and Cash sold several of them on eBay.
“I was always very careful to call the toll tag company as soon as I sold a car,” said Cash.
But Cash said she started getting bills for unpaid tolls and the North Texas Tollway Authority sent these notices saying it would not accept copies of her bill of sale.
“They said we don’t care, we only go by what is registered with the Department of Motor Vehicles,” said Cash.
Because the new owners have not transferred the titles in their names, Cash will have to keep handing over cash for their trips on turnpikes and tollways.
“Til they do transfer the title you’ll be billed forever,” said Cash.
The NTTA said bills of sale could easily be forged and that, “For obvious reasons, we cannot accept a hand-written bill of sale as a legal document. We rely on a vehicle transfer notice through TxDMV as proper documentation,” said Michael Rey, Media Relations Manager for NTTA.
What infuriates Cash even more is that she’s being charged premium zip cash toll rates even though she has a toll tag account.
Cash said she has no way of contacting some of the people who bought her cars.
So far the unpaid tolls have only amounted to about $50. But she’s concerned because the bills keep coming.
“It’s just very aggravating and frustrating I feel like I’m a reasonable person when I talk to people explain and keep written proof call them the day of the sale or the next day to try to cover all my bases they won’t even listen to me they’re not reasonable,” said Cash.
The NTTA says it has information on its website’s frequently asked questions page telling them how to correctly transfer a document with DMV to meet legal requirements in the State of Texas.
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