HONOLULU (AP) — The Hawaii state employee who mistakenly sent an alert warning of a ballistic missile attack earlier this month is refusing to cooperate with federal and state investigators.

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The head of the Federal Communications Commission Public Safety and Homeland Security Bureau told a U.S. Senate hearing on Thursday the FCC is pleased with the cooperation it’s received so far from Hawaii Emergency Management Agency leadership.

But Lisa Fowlkes says the commission is disappointed that the employee who transmitted the false alert is refusing to cooperate. She says she hopes the person will reconsider.

Hawaii Emergency Management Agency spokesman Richard Rapoza says his agency has encouraged all employees to cooperate with all investigations. But he says this employee also has refused to cooperate with the agency’s internal investigations.

More than a week after the false alarm caused sparked widespread panic, the governor of America’s 50th state made an embarrassing admission as to why it took officials so long to defuse the phony alert. Although Governor David Ige reportedly knew the alert was a mistake two minutes after it was sent, Ige confessed he forgot what his Twitter password was and couldn’t tell the public as a result.

“I have to confess that I don’t know my Twitter account log-ons and the passwords, so certainly that’s one of the changes that I’ve made. I’ve been putting that on my phone so that we can access the social media directly,” Gov. Ige said, via the Honolulu Star Advertiser.

“I was in the process of making calls to the leadership team both in Hawaii Emergency Management as well as others,” Gov. Ige added, defending his office’s actions during the crisis. “The focus really was on trying to get as many people informed about the fact that it was a false alert.”

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