Consumer Justice Looks Into Skyrocketing Atmos BillsHomeowners across North Texas say their recent natural gas bills have spiked even though their usage has remained the same, or even decreased.
Task Force Busting Fake License Plates Back On The RoadLaw enforcement officials say 90 percent of the paper license plates you see on the road are fake.
Controversial Comment Clause Out Of Contracts Thanks To 'Consumer Justice'An update now to a Consumer Justice investigation into a Plano company trying to fine customers and void their warranty over a negative review.
Still "Like" Facebook? Protect Your Privacy With These TipsRegulators and politicians are demanding more answers on Facebook's privacy practices. This, after a fallout from the social media giant's relationship with a political data firm Cambridge Analytica.
Family Upset Over Water Leak At North Texas Assisted Living FacilityWhen water started creeping into 91-year-old Wanda Gentry's room, her son and daughter-in-law called Consumer Justice.
City Fines Woman Neighbors Blame For Feral Cat ProblemThe woman at the center a feral cat controversy in North Richland hills has agreed to pay $488 in fines.
Report: Army Botched Adoptions For Hundreds Of Military DogsNearly two years after a CBS 11 Consumer Justice investigation, the Inspector General's office released a report stating the army botched adoptions for more than 200 military dogs.
Customers Say They're Out Thousands After Hiring Pool BuilderA Burleson woman called Consumer Justice after she says a local pool builder took her money and dug a hole but never finished the job. That's when we found several customers with similar complaints.
Business Owner Says Square Holding More Than $7,000 Of His MoneyA North Texas man is worried his small business may not survive because his credit card processing company is holding more than $7,000 of his money.
Flushable Or Not? The Fight Over WipesCompanies claim their wipes go through extensive testing before being labeled "flushable" but wastewater treatment managers say, some are still making it through.
Customers Owed Thousands Months After Christian Tour's CancellationThousands of women are owed money after a North Texas-based company abruptly cancelled a nationwide Christian women's tour.
Animal Advocates: Trap-Neuter-Return Program Could Solve Neighborhood's Feral Cat ProblemAnimal advocates contacted our Consumer Justice department after our story aired saying a Trap-Neuter-Return program [TNR] could help control the feral cat population in North Richland Hills.
Cat Controversy Divides Neighbors In North Richland HillsA North Texas neighborhood says it's overrun with feral cats and one woman is to blame.
Could A Co-Pay Curb Emergency Room Abuse?A U.S. Representative is weighing in on the idea of charging a co-pay to Medicaid patients who go to North Texas hospital emergency rooms for non-emergency reasons.
Non-Emergency Visits Costing North Texas Taxpayers MillionsA Consumer Justice investigation found millions of taxpayer dollars paying for Medicaid patients to use the emergency room for non-emergency medical attention.