Officer Fired After Dragging Passenger Sues United AirlinesAn aviation security officer fired after forcibly dragging a passenger from a plane last year has filed a lawsuit against United Airlines and the city of Chicago.
United Moves To Ease Criticism With Settlement, New PoliciesUnited Airlines moved to staunch criticism — and any customer defections — by reaching a settlement Thursday with a passenger dragged off one of its planes two weeks ago and issuing new policies designed to prevent similar customer-service failures.
United Reaches Settlement With Man Pulled Off AirplaneA Kentucky doctor who was dragged off a United flight after he refused to give up his seat to crew members has reached a settlement with the airline for undisclosed amount.
United Changes Policy, Crews Can't Displace Seated PassengersUnited Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.
Man Dragged Off Plane Has Concussion, Lost TeethA lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.
United Pledges To Review Policies On Removal Of PassengersIn his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way. He described the removal by airport police as "truly horrific."