NTTA Considers Altering Billing Schedule
If you don’t have a toll tag and you’re sick of getting buried in invoices, some good news may be on the horizon. In the next couple of months, the North Texas Tollway Authority’s finance and audit committee will consider changing its billing schedule. Instead of mailing a bill every 5 transactions, they’re considering only mailing invoices every 30 transactions or after 30 days; whichever comes first.
The Tollway Authority’s Sherita Coffelt tells KRLD moving away from sending invoices so frequently would save the agency time money and paper and it would cut some of the confusion they’ve been hearing about lately from customers who have to call and tie up employees with questions about how much they really owe. Some, though, are concerned that those who have ignored bills in the past could be in for a shock because all fees would appear as one large amount on the less-frequent invoices.