Denied Super Bowl Ticketholders File Class-Action Suit

FORT WORTH (CBSDFW.COM) – While the NFL apologized to the roughly 400 fans who had to give up their seats at the Super Bowl and is offering concessions, it apparently isn’t enough for some. Wronged fans have filed a class-action lawsuit against owner Jerry Jones, the NFL and the Dallas Cowboys.

The suit, which seeks compensatory damages of over $5 Million, alleges that there was a breach of contract, fraud and deceptive sales practices against the ticket holders.

The complaint also alleges that Cowboys season ticket holders, known as the “Founders”, were deceived into paying $1,200 a seat for Super Bowl tickets that turned out to be temporary.

In addition, some of those ticketholders were moved to other seats that attorney Michael Avenatti says had obstructed views. “Those obstructed views included not being able to see the video board, that of course Jerry [Jones] and the Cowboys have touted for months and years on end.”

According to Avenatti the suit, filed in Dallas Federal Court on Wednesday, also alleges that the NFL and the Dallas Cowboys organization were only interested in breaking the Super Bowl attendance record.

A total of about 15,000 temporary seats were added to $1.2 billion Cowboys Stadium, and Sunday’s attendance was announced at 103,219, just short of the Super Bowl-record 103,985 who were at the Rose Bowl for the 1980 NFL championship game.

The league initially said Sunday it would give $2,400, three times the face value of the ticket, to the fans who were forced to watch the game on monitors or use standing-room platforms after some temporary seating sections were not completed in time.

On Monday, Commissioner Roger Goodell said those fans would also receive tickets to next year’s Super Bowl.

Odette Karam, who was refused a seat, flew to North Texas from California to see the game. She told KRLD NewsRadio 1080 that she’s heard about the offer. “We can either take a ticket for next year’s Super Bowl, plus $2400 or you can take a ticket for any Super Bowl that you choose, plus airfare and hotel paid for,” said Karam, who says she’s only heard about the NFL compensation offer and is still waiting for the league to contact her and make it official.

Attorney Avenatti said, “You don’t have to own the Cowboys or run the NFL to know that you cannot lawfully treat people like this.”

For more information about the class-action lawsuit, check out the website

  • Texas Technoman

    A free ticket to next years Superbowl….before you know who’s playing? What if it’s Elbonia & Detroit…..who would go to Indianapolis to see that! Give me the cash baby!

    • Gabe Frost

      People stop complaining the nfl gave yall a more than fair offer, people stop hating on jerry he is a great owner of a great organization, and this bs wont fly, the cowboys will see them in court.

    • Ravi

      any superbowl

  • Genie Christie Long

    Of course they’ve filed a lawsuit. this is America, where nothing is official until the lawyers say so.

  • Tiffany Higgins Barnes

    I think these people are gonna find a quicker resolution by taking a deal from the NFL, rather than waiting around for the results of a lawsuit filed by some out-of-state attorney I get it that these people are upset, but to get THREE times your ticket price and another Super Bowl? How is that not good enough? It’s like these people think they’re gonna get rich by suing Jerry. That’s funny.

    • Brett Woodruff

      @ Tiffany Higgins Barnes,

      How is another Super Bowl plus “THREE” times your ticket price not good enough? It’s not good enough because some people paid more than three times ticket price for the tickets, and seeing two random teams play in a Super Bowl is nothing compared to seeing your own team play, nevertheless win.

      They don’t think they’re going to get rich. They’re asking for $5 million split between them. People sue fast food restaurants for not putting caution labels on coffee for more than that.

      And I was in the room with “obstructed views” behind the Steelers bench during the game with all of these fans. I can tell you that they were definitely very loyal fans to their respective teams and the NFL, and they were treated rather poorly. I do feel sorry for the NFL workers that had to hear story after story though.

    • no einstein

      Tiffany, that is part of the non-sense. they are being offered three times “face value” not three times the cost. “face value” is artificially low.

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  • Tammy Phillips

    A triple refund still doesn’t cover for all the expenses (hotel, airfare, food, etc) these fans had, not counting the most important part: Not seeing their teams play which was the main reason they came to Dallas to begin with.
    That’s what Jerry gets for being so greedy! i still don’t understand why he made those temporary seats when they were never approved by safety officials and still went on and sold the tickets for those seats. GREEDY!!!!

    • Ravi

      they didnt get theor tickets to the game, that has nothing to do with the hotels and airfare. unless i missed the part where the NFL took that away too. btw, the superbowl is fun by the NFL not the cowboys. all blame goes to them.

      • Jim

        Very good points Ravi. I would have to agree.

      • Jim

        After reading and thinking about what Ravi wrote, I changed my position a bit. Initially, I related in a post (never saw it posted) that I would be nice and give airfare, one night hotel, $50 food money, (I work in Arlington so I know how many meals $50 gets you), car rental, but I have since reconsidered. Therefore I edited my original post a bit.
        It started:
        I should sue. I had to watch a has-been, mess up my Country’s National Anthem, once again. Don’t care for the Dixie Chicks, but at least they nailed it when they sang it. First half was lackluster, commercials did not meet muster for that type of game; and the half time show was so sickening and depressing that after 5 minutes, the host was hiding all sharp objects, any prescription meds, firearms, etc., to keep anyone from doing themselves in. Heck, we almost had to give CPR to one member who was thrust into such a deep depression that he tried to water board himself. The folks who did not get to see the game actually got off lucky and should be thankful. If they get anything, it should only be for the face value of the ticket (Doesn’t matter if they were a moron and paid $2500 for a $500 ticket, tough luck), they should have to provide original receipts for everything.

    • Caltex43

      Apparently you don’t get it!! Jerry Jones offered the Dallas Cowboy Stadium as a Venue for the Super Bowl. The NFL took control of everything that had to do with the Stadium and the Super Bowl…not Jerry! Get your facts right before you comment. Thos fans will get triple their money back plus Super Bowl tickets for next years Super Bowl or a future Super Bowl. Most of these people will “Scalp” those tickets and make even more money off of them… It’s hard to feel sorry for people that paid Thousands of dollars to see a football game…when there are millions of people starving all over the world…Give me a break.

  • New to DFW

    Pathetic since the lawyer is probably doing this on a contingency basis, looking to make a name for himself, and will probably take 50% of any settlement. As a result the litigants will come out with less than if they take the NFL’s settlement offer. This will also force a change in how tickets are sold for the game, and likely drive up the prices in the future. Can’t chase ambulances in Texas, so he’s gotta find another way to mark his territory. This situation is very unfortunate, but it seems the NFL is making a serious attempt at compensating those that encountered the problem. This is going to be bigger mess than not getting a seat for the game

    • gone2dogs

      You are 100% correct. The only one that is going to make money on this is the lawyer, if he makes any.

  • Glenda

    Principal still matters !

    If they wanted money they would take the offer.

  • Scott

    NFL and Jones should just write the check and count them selves lucky that the class action suit is not for 50 M I would award it if I were on that Jury.

    • Caltex43

      Apparantley you haven’t done your homework… The NFL controls everything to do with the Super Bowl….not the owner Jerry Jones…. Get your facts right before you post…

  • Eric Mercado

    It is time the NFL and Jery Jones of the sports world are held accountable for their greet. It’s not enough to make millions of dollarss on one event, they need to make spetacular scene…….well now this is what the price of greed gets you….these family spent a lot of money to see this game, only to be refused entry and now they want to compensate for a fraction of what they spent. No, sue the NFL the Jones, it is thi only way this will not be repeated….

    • Caltex43

      Duh…another inaccurate comment. The NFL is responsible for all Super bowl events not the owner of the facility….Jerry Jones had nothing to do with the Super Bowl problems it’s all on the NFL.

  • Sonja

    The real problem is the NFL, they approved the extra seats, NFL is not what we thought, they are only thinking how to take more money from the fans….but fans… how is possible you expend thousands in this economy for watching a game????

  • Dustra Burrow

    You people filing these lawsuits are ignorant bunch of idiots. You are lucky you were offered anything. If you dont like it stay out of Texas we dont need none of your childish Northern BS anyway. Get a life and grow up. Be careful what you ask for no one put 5 million dollars of stress on you for $800.00 except you

  • Bill

    Yeah, by the time the class-action lawsuit is settled, 5-10 years from now, the fans will probably receive a $5 coupon and a free hotdog from the concession stand, while the lawyer that filed the suit will get a new mansion and a Mercedes.

    Take the ticket and airfare deal — don’t let the lawyers win.

  • JT

    Take the cash and the tickets for next years superbowl. Some die hard Idiot fans with too much money paid up to $9K per ticket this year. I am sure next years participating teams will have similar idiot fans. How much will you get after the lawyers cut?

  • RJJ

    This is not Jerry Jones problem. Once the NFL Came down here to set up Jerry Was no longer in control. Jerry then had to play the back and let the NFL Exec do their jobs. It crazy how they are trying to file a lawsuit. Triple cash value plus tickets to next year sb or a sb of choosing you cant bet that.

  • baseballgram

    Take the DEAL… 2013 superbowl in New Orleans. Not only will you have a good time at the Dome, you will have a great time in the city.

    • Michael T

      But what if we’re not gay?

  • VFW American

    The deal is any Super Bowl you choose plus Hotel and Airfare. Where are you going to get a deal like that. You want even get that with these Lawyers involved. TAKE THE DEAL and go home.

  • S

    Our litigious society sickens me.

    Per the NFL’s offer, a party of 2 would be getting close to $5k back on the $800 tickets (not to mention free tickets to another Super Bowl). I would think that should be enough to cover your expenses – unless you flew in by private jet and paid a couple grand per night at a suite somewhere. Which is your problem.

    Sidenote – one of the lead Plaintiffs, who did have a seat and got in the game, lives 8 miles from the stadium, so I doubt the voyage cost him more than $5 in gasoline round-trip.

  • C Bauer

    Between the ice and now this, do you think we’ll have any chance of a Super Bowl being hosted here within the next 50 years? No. Ciudad Juarez has a better chance of hosting a Super Bowl now than we do.

  • d.sullivan

    some people are just money grubbing crybabys.someone wants their name in the paper.

  • Pat Monroe

    I want a ticket to see the 1965 Super Bowl. They did say ANY Super Bowl.

    • eastman

      Yes You can watch it in Jerry’s home theater and he will play the DVD.
      At the end of the game- you will be given souvenir consisting cowboys mug, some old unsold shirts, and some trash picked up from the 2011 superbowl.
      Who knows it may be sold for some big bucks. If there are suckers willing to pay $200 to watch in the parking lot in the cold, you can find some one to buy the superbowl 2011 TRASH in a decorative sealed bowl!

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  • Peter Aragon

    People stop complaining about your seats and take the offer and the money. If you wait for the lawsuit to finish, you will only take half of that. The offer is pretty good, you saw the game, it was unconfortable yes, but you’re getting more than enough.

  • George

    Jerky Jones is nothing more than your typical evil, greedy, egotistical, corporate head.

    • Caltex43

      I think you mean the NFL. Jerry Jones had no control over the events leading up to and during the Super bowl….. get it together.

  • Kim Dar

    It is all about the money, as usual. Some out of state attorney trying to make a name and a bundle of money for himself & his group (most of them work in groups). Why are they suing the Cowboys? They didn’t have anything to do with anything. Once the NFL came into to town, Jerry was in the back seat. Along for the ride, even when it got bumpy. Who signed the contract to get the seats installed, Jerry or the NFL? if someone offered to give me 3 times the amount I paid, I would jump on it. Just a bunch of money grubbing yankees looking to make a buck. It is just a football game!!!!! Get over it.

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