CBS 11 Header TXA 21 Header MeTV Header KRLD Header The Fan Header
CBS DFW WEATHER APP: iPhone App Store | Android App Coming Soon | More Information

Local

Southwest Airlines Begins Enforcing No-Show Policy

Get Breaking News First

Receive News, Politics, and Entertainment Headlines Each Morning.
Sign Up

From Our CBS Music Web Sites

494849761 10  Southwest Airlines Begins Enforcing No Show PolicyCelebrating National Underwear Day

465887719  Southwest Airlines Begins Enforcing No Show PolicyFacebook Users – Beware The App!

 alt=JLo Shows Off Her Best Assets In New Cover

904255 10  Southwest Airlines Begins Enforcing No Show PolicyRemembering Robin Williams

 alt=Musicians Then And Now

Fantasy_tile

VOTE: Best Coaches In American Sports

(credit: Scott Olson/Getty Images)

(credit: Scott Olson/Getty Images)

DALLAS (AP) — Passengers who fail to cancel bookings on Southwest now face loss of the ticket’s value if they don’t show up.

The new policy took effect with Friday’s flights. Customers who buy nonrefundable tickets such as Wanna Get Away fares must cancel at least 10 minutes before scheduled departure or forfeit the ticket’s value.

In the past, there was little incentive to cancel because Southwest let customers use the value of the unused ticket toward another flight within one year. That meant seats flew empty when Southwest could have sold them to somebody else.

A Southwest Airlines Co. spokesman says there’s been no reaction yet from customers.

Southwest is still letting passengers change nonrefundable tickets ahead of time without penalty. Most other big airlines charge a $200 change fee.

(© Copyright 2013 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)

Latest News:

Top Trending:

Follow

Get every new post delivered to your Inbox.

Join 42,303 other followers