Southwest Airlines Begins Enforcing No-Show Policy
DALLAS (AP) — Passengers who fail to cancel bookings on Southwest now face loss of the ticket’s value if they don’t show up.
The new policy took effect with Friday’s flights. Customers who buy nonrefundable tickets such as Wanna Get Away fares must cancel at least 10 minutes before scheduled departure or forfeit the ticket’s value.
In the past, there was little incentive to cancel because Southwest let customers use the value of the unused ticket toward another flight within one year. That meant seats flew empty when Southwest could have sold them to somebody else.
A Southwest Airlines Co. spokesman says there’s been no reaction yet from customers.
Southwest is still letting passengers change nonrefundable tickets ahead of time without penalty. Most other big airlines charge a $200 change fee.
(© Copyright 2013 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)
- Schools Split On Decision To Close Early
- Details Released On Major Oil Shipments By Rail Through Texas
- Rondo Moving On With Mavs After Outburst, Suspension
- Some Toll Roads Suspending Fees For Snow Day
- Cowtown Marathon Cancels Saturday Races, Reschedules Sunday Races
- Greyhound Passengers Complain Sick Rider Allowed To Stay On Bus
- Carroll ISD Opting Out Of Federal Lunch Program
- TCU College Freshman Is Just 11 Years Old
- Guyer High School Football Player Remembered
- City Of Fort Worth Demolished Wrong Home For A Second Time