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Personal Information Compromised After AT&T Data Breach

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NORTH TEXAS (CBSDFW.COM) – Two big companies have been hit by cyber attacks and now your information may be up for sale. P.F. Chang’s and Dallas-based AT&T both announced security breaches Friday.

In the case of AT&T officials say the crime was an inside job. News of the cyber attack came to light after AT&T reported the security breach to the California Attorney General’s Office. Included in the report was a copy of a letter being sent to affected customers, that said in part -

“Employees of one of our service providers violated our strict privacy and security guidelines by accessing your account without authorization.”

According to company officials, three employees working for a vendor accessed customer accounts between April 9 and April 21. The breach meant they would have been able to look at social security numbers, birthdates, and private account information.

Interestingly, AT&T says the employees weren’t necessarily in search of that information. Company officials believe the employees were trying to request codes from AT&T to unlock old phones, so they could be used on both AT&T and T-Mobile systems.

AT&T customer Yvette Atkins already had to have a new debit card issued after last year’s security breach at Target. She was not happy about the news Friday. “I’m horrified, because that’s all personal information.”

Overall, Atkins said the cyber attacks leave customers helpless. “We have to put our trust in these organizations and these corporations that they’re going to maintain our privacy, especially because this information, once it gets out, can totally unravel your life.”

AT&T officials would not say how many people were affected. But keep in mind, it is required that a report be filed with the California AG’s office when a privacy breach affects more than 500 customers.

The company did say this breach wouldn’t affect current mobile devices. It is recommending that customers change any passcode on their accounts and AT&T is offering a year of free credit monitoring to those affected.

(©2014 CBS Local Media, a division of CBS Radio Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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