PLANO (CBSDFW.COM) – The City of Plano insists it’s not wasting the region’s most precious resource – water. But its process of ‘flushing’ has many homeowners scratching their heads, worried that wasting water is exactly what’s happening.

Despite its efforts to convince the public it’s necessary, the city says it’s getting dozens of complaints from people who continue to have their water use restricted.

“It’s disheartening,” said homeowner, Robert Forbis. “I assume they know what they’re doing.”

The retired homeowner has watched the green lawn he takes pride in slowly turn brown while thousands of gallons of water seemingly go to waste just down the street.

The city has produced a video hoping to convince angry homeowners that the water coming out of fire hydrants around Plano is or will soon be unfit to use or drink.

“I can understand why people are mad,” admitted Plano Public Works Director, Jerry Cosgrove. But he claimed dangerous chemicals build up in hot weather if water is stored too long. Thus, it needs to be flushed.

“It’s unfortunate we had the water holiday last month but it did not fix the issue,” said Cosgrove.
City officials said easing water restrictions won’t solve the problem since water builds up in some storage tanks faster than it’s used in the summer. They said the water would go bad and have to be flushed anyway.

City officials said residents are welcome to the water if they have a way to collect it. But they caution, it may not be safe to drink.

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