Improvements For Dispatchers Made At Dallas 911 Call CenterEmergency dispatchers at the Dallas Police Communications Call Center are getting a much needed upgrade to their work space.
North Texas Traffic Stop Ends With Dispatcher ProposalThere was a shiny surprise waiting for one North Texas woman who was literally in tears after she was pulled over for speeding and then informed there were warrants involved.
Azle Improves 911 Response With Free Mobile AppIf you call 911 on your cell phone police may not be able to find you, now one police department in the Metroplex is raising the red flag.
Texas Dispatcher & Officers Honored For Saving Stabbing VictimPolice officers and a dispatcher in White Settlement are being honored for their smart, quick thinking, lifesaving actions.
10-Year-Old Frisco Boy Honored For Helping Save Mom's LifeCBS 11 News has obtained a dramatic 911 call captures the heroic actions of a 10-year-old Frisco boy after his mother suffered a life threatening seizure.
6-Year-Old Texas Hero Honored For Placing Lifesaving 911 CallSix-year-old Claire Sullivan's grandmother was babysitting her at her Arlington apartment when a 20 minute, life-or-death drama began to unfold.
Most Texas Wireless 911 Calls Lack Location Information An advocacy group says two-thirds of all wireless 911 calls in Texas don't provide enough location information for the caller, violating federal requirements.
911 Operator Recalls Teen's 125mph Journey Down Highway When a teen driver called 911 for help, saying his gas pedal was stuck and he was traveling down the highway at 125 mph, it was 911 operator Alisha Bumelis who answered the call.
911 Operator Resigns Months After Botched CallA Dallas 9-1-1 operator who mishandled a call from a dying woman has resigned.
School Bus Drops Autistic Boy At Wrong HomeParents of a 10 year old autistic boy question why a school bus took their son to the wrong address and what took dispatchers so long to find him.
8-Year-Old Calls 911, Saves Dad's LifeA young Lewisville girl is being called a hero for her ability to stay calm and call for help while her dad suffered a heart attack.
Fired Arlington 911 Dispatcher Appeals TerminationA fired 911 dispatcher spent Monday in municipal court fighting for her job, which she was fired from in April following allegations that she never told police that rookie Officer Jillian Smith had been fatally shot responding to a domestic disturbance call.