Dispatcher « CBS Dallas / Fort Worth

This picture shows a steering wheel, brake pedal, and accelerator. (credit: Kazuhiro Nogi/AFP/Getty Images)

911 Operator Recalls Teen’s 125mph Journey Down Highway

When a teen driver called 911 for help, saying his gas pedal was stuck and he was traveling down the highway at 125 mph, it was 911 operator Alisha Bumelis who answered the call.

2013/02/23

911 Operator Resigns Months After Botched Call

A Dallas 9-1-1 operator who mishandled a call from a dying woman has resigned.

CBS 11–2012/11/27

School Bus Drops Autistic Boy At Wrong Home

Parents of a 10 year old autistic boy question why a school bus took their son to the wrong address and what took dispatchers so long to find him.

CBS 11–2012/09/12

Daniella Soto with her parents. The bilingual 8-year old was honored for translating both sides of a 9-1-1 call while her dad suffered a heart attack. (credit: Denco Area 9-1-1 District)

8-Year-Old Calls 911, Saves Dad’s Life

A young Lewisville girl is being called a hero for her ability to stay calm and call for help while her dad suffered a heart attack.

CBSDFW.COM–2012/09/11

Arlington police officer Jillian Michelle Smith was killed in the line of duty on December 28, 2010 after a shooting at an Arlington apartment complex. (credit: Arlington Police Department)

Fired Arlington 911 Dispatcher Appeals Termination

A fired 911 dispatcher spent Monday in municipal court fighting for her job, which she was fired from in April following allegations that she never told police that rookie Officer Jillian Smith had been fatally shot responding to a domestic disturbance call.

2011/10/10