An advocacy group says two-thirds of all wireless 911 calls in Texas don’t provide enough location information for the caller, violating federal requirements.
When you call 911 you expect crews to respond within minutes. But if you have an emergency in parts of south Fort Worth, it could take up to 15 minutes for first responders to get to you.
When you call MedStar in Fort Worth for medical assistance, dispatchers may or may not send an ambulance to your location. Last year the emergency medical service began a Nurse Triage Program, that screens non-critical calls.
The Dallas Police Department says a new emergency call policy helped a woman being attacked Sunday.