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DALLAS (CBSDFW.COM) — Most assumed that Texas Health Presbyterian Hospital in Dallas would suffer after treating the nation’s first diagnosed Ebola patient. For the first time, we’re seeing exactly how much the exposure has affected the hospital.

Through the first three weeks of October, revenue at the hospital is down 25 percent — or more than $8 million. Emergency room visits also fell 53 percent.

The hospital is attributing much of the decline in ER visits to a nine-day period when the hospital stopped receiving ambulances.

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President Barack Obama continues to voice his support for the hospital and its employees. On Wednesday, employees listened on as Chief Nursing Officer Cole Edmonson spoke with the President on the phone. The President thanked workers for their courage and perseverance in dealing with the country’s first case.

The hospital was sharply criticized after two healthcare workers contracted Ebola while treating patient Thomas Duncan last month. Duncan, who was the first Ebola patient diagnosed in the United States, died on Oct. 8.

The first worker diagnosed, Nina Pham, is being cared for at the National Institutes of Health in Bethesda, Maryland. Her condition was upgraded Tuesday from fair to good.

The other worker, Amber Vinson, is now said to be Ebola-free after receiving treatment at Emory Hospital. She continues to receive treatment in the hospital’s Serious Communicable Diseases Unit.

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The hospital apologized for some aspects of the response, saying it “made mistakes in handling this very difficult challenge.”

“In short, despite our best intentions and skilled medical teams, we did not live up to the high standards that are the heart of our hospital’s history, mission and commitment,” Texas Health Resources CEO Barclay Berdan said.

Hospital employees said the hospital simply wasn’t ready to treat an Ebola case.

Dallas Hospital’s Image Hurt By Ebola Crisis

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