AMARILLO (AP) — A electric and natural gas company has warned Texas and New Mexico customers to beware of pay-over-the-phone schemes.READ MORE: Heating Issues Close 2 Elementary Schools In The Garland Independent School District
Xcel Energy on Friday said that scammers are increasingly calling customers, pretending to be utility representatives and threatening to disconnect service unless payment is made over the phone.READ MORE: Sunburned: Red-Hot Mavs Fall To Phoenix After Rough 4th Quarter 109-101
Officials say business and residential customers have been targeted this winter. Scammers also sometimes send emails or confront customers in person. Bogus calls are often done on nights and weekends, not during regular business hours.
Xcel Energy spokesman Wes Reeves says customers who get such fake payment calls should hang up and contact the company. The utility sends written disconnect notices first, via the U.S. Postal Service, if a customer is in danger of losing serving for nonpayment.MORE NEWS: Texas Amber Alert Issued For 14-Year-Old Hillary Salcedo Out Of Buda
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