DALLAS (CBS11) – Another Dallas resident has come forward to blame the city’s troubled 911 system for their loved one’s death.READ MORE: McKinney Homeowner Says Local Airport Putting His Family's Safety At Risk
David Taffet attended the City Hall news conference on the 911 problems as a reporter with Dallas Voice.
But his question to the mayor was deeply personal because he says 911 wasn’t working when his husband Brian Cross stopped breathing in their Dallas home last week.
Taffet said he got a recording telling him to hold for 20 minutes after initially being disconnected.
“I got the message to please hold on, that all operators were busy,” he tells CBS11. “I’m holding and holding and after a few minutes the call cut, just went off.”READ MORE: UT Announces Longhorn Band Will Be 'Required' To Play 'The Eyes Of Texas'
When he finally got a call taker on the line it took only three minutes for paramedics to arrive.
But it was too late and Cross died at the hospital.
Taffet left the news conference not satisfied with the city’s response.
He wonders if his problems getting through to 911 on the night of March 6 contributed to his husbands death.
The couple were married last summer and planned to spend the rest of their lives together. “He was sweet, he was gentle, he was mild-mannered,” he says. “It’s possible if we had just gotten to Parkland an hour earlier that all of this just would’ve happened at Parkland. It’s just I know I couldn’t save him.”MORE NEWS: Addison To Welcome Back Kaboom Town With 'Bigger Than Ever' Event
Taffett says Cricket Wireless operates his cell phone, but he believes the problems he encountered were not related to his service provider.