FREEPORT, Maine (AP) — L.L. Bean’s generous return policy is going to be a little less forgiving: The company is imposing a one-year limit on most returns to reduce abuse and fraud.
Executives tell The Associated Press that returns of severely worn items, including some retrieved from trash bins or purchased at thrift stores, have doubled over five years.READ MORE: US Launches Mass Expulsion Of Haitian Migrants Who Crossed Into Texas Illegally
Under the new policy announced Friday, the company will accept returns for one year with a proof of purchase and will continue to replace products for manufacturing defects beyond that.READ MORE: Chargers Finally Get Fans At SoFi, But Many Cheer For Dallas
The Maine-based outdoors retailer anticipates taking some heat from those believe the company is backing away from founder Leon Leonwood Bean’s satisfaction guarantee. But company officials say he never intended for it to become a lifetime replacement policy.MORE NEWS: Power Lines Electrocute 1 Of 2 Pilots Ejected From Military Training Jet That Crashed
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