UPDATED | October 17, 2018. 7:22 AM

GASTONIA, N.C. (CBSDFW.COM/AP) — A franchise owner of a North Carolina Wendy’s says an employee who called a customer “Chubby” on an order has been fired.

News outlets report the Carolina Restaurant Group issued a statement Tuesday that says they apologized to customer Jimmy Shue and terminated the employee, whose identity hasn’t been released. Shue says he went to the Gastonia restaurant this month and ordered two sandwiches, providing the cashier with his name “clear as day.”

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He says he then noticed the receipt listed his name as “Chubby,” which he says was an attempt to make fun of his weight. He says another employee then hesitantly called out “Chubby” to alert him the order was ready and restaurant patrons laughed. He says he was embarrassed and left, later contacting Wendy’s corporate.

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CBS affiliate WBTV also reached to corporate and received a statement that read in part: “We work very hard to create a welcoming and inclusive environment for our employees and customers. We investigated this matter and have taken appropriate action.”

Shue said he had originally received a similar response, which didn’t sit well with him because he has a bad case of anxiety and it not comfortable with his weight, he told WBTV.

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(© Copyright 2018 CBS Broadcasting Inc. All Rights Reserved. The Associated Press contributed to this report.)