ARLINGTON (CBSDFW.COM) – A mother is demanding accountability after her son ended up in the hospital after a fight at school.

The boy’s mother, Raven West, said his teacher ignored his pleas for help while he was being bullied. West and other parents showed up at Arlington’s school board meeting Thursday night to demand the board take action. They’re asking that the teacher be punished, although the district said she did nothing wrong.

“This teacher needs to be held responsible,” one of the parents said at the meeting.

A picture showing the gruesome gash on the boy’s forehead was so deep, CBS11 had to use a black-and-white filter over the image on-air to make it less graphic.

“I just literally dropped to my knees and cried because I wasn’t there to protect him,” his mother said. She told CBS11 the fight happened Monday at Sherrod Elementary School in Arlington, where her son is a first grader. She said a classmate was trying to force her son to hand over a Pop Tart. She claimed her 6-year-old went to his teacher for help.

“He states that the teacher ignored him,” said West. “She was on her phone. He states that she ignored him and told to go back basically to where he was sitting.”

The boys started shoving and pushing. The district said the teacher stopped the fighting, however, the boys left the classroom and started fighting again in the hallway. Even though a teacher’s aid was in the hall, little Zeek was shoved into a door.

“Safety is the number one concern of our children,” board president Dr. Aaron Reich said at the meeting.

A spokeswoman for Arlington ISD, Leslie Birdow, told CBS11 that the teacher isn’t facing any disciplinary action. “Throughout the situation, all of our campus and district protocols and procedures were followed,” she said.

A district representative did meet with West privately Thursday night. There is video from the hall way of the altercation between the boys and the district will let her watch it.