(CBSDFW.COM) – Some North Texas cities, that were among the many that experienced 911 outages Friday morning, have reported their services are working again.
CenturyLink, the company responsible for addressing the issue, said engineers were working to restore service.
We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.
— CenturyLink (@CenturyLink) December 28, 2018
Officials said the outages are caused by a nationwide issue with CenturyLink.
The cities where the outages are now working include Midlothian and Allen. The city of Frisco is not fully restored, however, some calls are reported of going through.
Until the issue is fully resolved, officials are asking residents in the 13 North Texas counties to call their police department’s non-emergency phone numbers or use text-to-911.