GLENN HEIGHTS, Texas (CBSDFW.COM) – Dozens of people protested outside an auto repair shop in Glenn Heights Wednesday after a customer said the owner called him a racist word.

This happened at the Discount Auto Care on Bear Creek Road.

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Protest outside Glenn Heights auto repair shop (Chopper 11)

it began when the customer said he and the shop’s owner got into an argument after the customer mistakenly flushed a napkin down the toilet.

That’s when he says the owner, Mustafa Shawky, used profanities toward his mother and called him the n-word.

On Wednesday night, the owner released a statement admitting he used the word, but that his intent was taken out of context.

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Shawky said in his statement:

“I’m originally from Egypt! I am African which makes me an African American!  Looking back I can see how this might have been taken as an insult, but I didn’t mean it in that way!  However, for using this word I deeply apologize to him, my employees and my many customers!

As for the protests that began outside my shop I accept them! Peaceful protests is a way for all Americans to display their anger or frustrations on things they disagree with! 

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I embrace the protests and truly do understand their feelings! 
For me this issue is over and I hope that a lesson has been learned by all of us who have been involved in this horrible issue!”