DALLAS (CBSDFW.COM) – Fuming mad over masks.

Some retail experts say the increasingly hostile pushback from some customers who rebuff the face covering requirements are putting business owners in a no-win position.

“It’s very important for the health and safety of both the employees and the customers,” says Gary Huddleston, Grocery Industry Consultant and spokesperson for the Texas Retailers Association.

And yet, Huddleston admits that employers are not pushing workers to confront those customers who refuse.

“When there’s that confrontation at the front door, it doesn’t turn out very well.”​

Over the weekend, one of the latest meltdowns over masks unfolded at a Dallas Fiesta grocery store and it was caught on camera.

A witness tells CBS 11 that the customer had worn a mask into the store; but, then later removed it as she waited in the checkout line.

The woman refused to replace the face covering when a manager approached her and then unleashed a profanity laced tirade, all while flinging her groceries from the cart all over the floor.

Woman upset about store’s mask enforcement (credit: Omar Guillen)

“Everything that I’ve heard from the smart people: wear a mask, social distance, and stay out of closed space,” says Tracy Harker while running errands in Dallas in his mask.

He says he doesn’t understand the pushback to taking small measures to protect others. “I’m concerned. I’m old enough that I don’t want to fight it.”​

And yet the fight over face coverings isn’t confined to North Texas.​

In California, a chain of taco stands decided to close temporarily, citing exhaustion over constant conflicts with guests refusing to wear masks.

The company telling customers in a social media post, “staff have been harassed, called names, and had objects and liquids thrown at them…” Then adding in bold type, “A mask isn’t symbolic of anything other than our desire to keep our staff healthy.”​

Cedar Hill Police earlier this month released surveillance video of an as yet unidentified customer who shoved a female employee to the floor after being asked to wear a mask.

If caught, the man is facing an assault charge.

“In the retail business we want to treat customers extremely well and that’s another reason that it’s very difficult for our employees,” says Huddleston.​

Some who see no problem with the face coverings believe mixed messaging on the virus threat is to blame.​

“When everything reopened, I think everyone was like ‘well, coronavirus doesn’t exist anymore’ because everything’s opening,” adds Larissa Spies, “when in fact, that’s not the case. People just need to be smarter about what they’re doing.”​

Comments (43)
  1. R.E. says:

    You’ll notice … there’s no questioning about the rationality (or not) behind the facemasking ordinances. The Fourth Estate is abdicating its most-fundamental responsibility. It’s no more intelligent than social media. Lemmings. But if you criticize the present-day Press, they scream.

    1. clincoln777 says:

      I did notice that, also a de-emphasis on social distancing. It’s like the want to require social distance AND a mask. Not inclined to wear a mask 95% of the time, just stay away from me and Ill stay away from you.

      1. R.E. says:

        The “news” media’s ignoring one primary fact – that back in February, the panic was initiated by an Imperial College/London study which proved to be utterly flawed, AND that its epidemiologist author was already known for flawed predictions. But still, the Washington Establishment (and many out across the country) acted like Chicken Littles and panicked. A century ago, the term “yellow journalism” was coined. Today’s “news” media doesn’t want anyone to know what it referred to, and why.

      2. sam says:

        Pandemic is a Billinda Gates scam. Fauci is his gopher boy.
        You already knew not to trust fake news channels like Microsoft NBC and Fox.
        Whatever you do, DO NOT take his or any other vaccine.

  2. Robert says:

    ROFLMAO!!! “Adults” throwing a tantrum over a face mask? Too hilarious! Grow up, people!

  3. franki says:

    nowadays besides people just being childish or outright uncivilized, there are those who just want to be stars on social media. It is sad very sad. We are no longer a civilized species. if you get just the right incompetent leaders and people prefer animalistic tendencies and are unable to understand the health consequences over not doing something they are being told then we are no longer educated either. Idiocracy is here full on people.

  4. Paul Rodgers says:

    Why masks and social distancing? The mask also help to prevent you from contaminating SURFACES. Plus if you do sneeze, cough, or even talk loudly you can project beyond the 6 feet. I am not fond of masks either, but….They do work.

    As for this woman…She should have been charged with disorderly conduct.

    1. Ken says:

      Masks ONLY work if N95 certifired and properly fitted accoding to the CDC website. So they are of questionable value. If a store requires them, DON’T shop there ever again. Pretty Simple. Order online from Amazon and they will deliver to your doorstep. Or order for pickup at Walmart. I don’t care if the local store goes belly up because of this. They can blame the leftist politicos and other control freaks.

  5. Ken says:

    Do what I do, don’t shop anywhere masks are required. Let the store management know when this is over that you will not return ever. Order from Amazon instead, and they will deliver to your door. Or buy from Walmart for pick up.

    1. A J says:

      Your part of the problem, your denial doesn’t change the facts, C19 is real and it kills! NMost likely you have horrible hygiene practices, since you can’t even take care of your own bodily health or another! …..

    2. Mark says:

      Yeah, order from Amazon. Who wants to out everyone out of business and supports all democrats with billions.

  6. A J says:

    America has declined over the last three years under Trump and GOP! History will not remember “president” Trump or the GOP kindly at all -this will be a cautionary tale for future generations about how ignorance and the denying of science can destroy a nation and kill people. Trump really is the most incompetent President this nation has ever known. TRUMP.. UNSTABLE NON-GENIUS NARCISSIST KNOWN SERIAL LIAR! …” HE’S IMPOTUS FOR A REASON. “COME NOVEMBER AMERICANS WILL REMEMBER!” 45 will sacrifice millions for his personal gain, happening now! Your president wants all the authority, none of the responsibility or accountability. Trump Death count keeps going up daily!

    1. Steve Jobrathian says:

      Wow, your stupidity is showing. Now take some more of mommy’s lithium and xanax and go back to your playstation.

      1. Sandra McGuin says:

        Steve, based on your comments, I’d say you probably graduated from elementary school. That was enough education for you.

    2. Abdulli says:

      When I get old and senile, I want to be is an old white privileged rich Democrat like Biden who never has to say I’m sorry for all the racist things I ever said or done while I was in politics.

  7. nonnon anoanan says:

    Dont shop there, it is private property and there are other places you can shop. hate the people that try to tell a business how to run it. Dont like it dont support it, yes it is that simple. Throwing a fit to me makes you look like an idiot. btw I do not where a mask except places that require it.

  8. Jim says:

    Wearing a mask is absolute insanity! Wearing a mask is not stopping you from getting the virus; only for you not to spread it. However, that assumes you have it and I do not have it and will not wear a mask. And, I don’t understand why everyone is uptight about people who don’t wear them or refuse to. If you have a mask on your face, then, you should not be concerned as you’re covered up. So I just don’t see the issue and it’s also submission. Think of how many people masked up because they heard so and so on TV tell them to. Does anyone think for themselves anymore? These are the same ‘experts’ who said 2 million would be dead by now. Logic always told me that was nonsense as not even 2 million were infected by the virus in March when they predicted that! In my state the average age of someone dying from this is 82 years old. Logic and math tells me then the majority of people who are dying are between 70 to 90 years old, and even so, this is only 0.02% (2 tenths of 1 percent) of people who died! Get a grip!

  9. Ken says:

    Well they got her on video so it will be easy to identify and find her.
    Run that pic through the DMV, Passport, Municipal or one of the myriad other photo ID databases and she SHOULD be expecting a BILL from that store very soon.

  10. Jason says:

    Notice how Conservative Republicans ALWAYS believe violence is the solution…as long as you aren’t Black.

    1. Rasputin says:

      That sound like some the Democrat supported BLM Marxist philosophy garbage you got going on there, Skippy.

  11. Steve Jobrathian says:

    Sheeple. If you don’t want to get any germs I may or may not have, stay away from me.
    I will not wear a mask because you are scared.

  12. Winterous Timbers says:

    In order to buy or sell you must take the mark, err, I mean mask.

  13. Mrgret Sanger says:

    What happened to “My body, My Choice”?

    1. afr52 says:

      127,000 US deaths

  14. LA NUKKA says:

    Masks are a trial run for the real mandate….Vaccines. Dont support tyranny or be a sheep, fight back. Masks limit your ability to communicate + educate others of the real issues going on with these n@zis.

  15. Wayne Frazier says:

    No shirt, no shoes, no service

  16. Take the masks off; you are not slaves. They can’t force us to where face coverings.

  17. Darren says:

    If your mask is so effective, why are you worried about me not wearing one? It’s like saying YOUR deodorant doesn’t work if I’m not wearing it too. One guy in the video says “The ‘smart’ people are saying wear a mask.” What a dumb, compliant sheep that puts too much faith in so-called “experts” who have been so wrong about so many things throughout all of this (you’ll remember that in the beginning, Fauci said masks are totally ineffective). And by the way if you’re worried about catching something, stay home and use InstaCart of Uber Eats. Let the rest of us keep the economy and country alive.

  18. Shelly Swank says:

    Hey Jim, 0.02% is 2 one-hundredths of one percent. Methinks you ought to recheck your edjumacation.

    Red River Report… You mean that they can’t force us to “WEAR” face coverings? Did you get your edjumacation at the same “skool” as Jim, buddy?

  19. Jean Claude Van Dammi says:

    I’m looking forward to the video wear a group of masked shoppers put the hurt on the dimwit not wearing a mask. Lots of low IQ people in DFW.

    1. Robert says:

      Might want to check your own IQ because you used the wrong spelling for “where” and violence is not the answer.

  20. Sam Alecto says:

    Mask wearing zombies are idiots. Unless it is a N95 or above mask it doesn’t stop anything. This is the point where the herd mentality from the feeble minded sheep comes into play demanding mask to prevent a virus that has a 99.9% survivability rate.

    1. Robert says:

      99.9%? You’re an idiot if you believe it’s that high.

  21. Dan Austin says:

    Here’s the low IQ US recipe:
    -Don’t follow the social distancing rules
    -Don’t wear masks
    -Start opening up in spite of the continuing high infection rate
    -Continue to not follow the rules
    -Act genuinely surprised when infections increase

    Other countries are following the rules. Their infection rates are very low. They are successfully opening up.

  22. Stacey Shomaker says:

    me and the wife have been tested 3 or 4 times over the last few months, we don’t have it, nobody around where I live has it, we haven’t even seen a new case in weeks. I’m not wearing a mask.

  23. Jenny Lea says:

    Wear a mask or don’t wear a mask, but no reason to have a child like temper tantrum.

  24. kthanid says:

    You are your Brothers Keeper!
    Other Peoples Fears ARE Worries!
    Stores don’t belong to those who opened them, it is your RIGHT to tell them what to do!
    Alturism != Death

    Go ahead society, Keep telling yourselves that the above are all true.

    Who is John Galt?

  25. Charles Andrew Robinson says:

    Is this mask hysteria based on any science? Oh,yeah political science. Some how it is rational to destroy cop cars and historic statues but if anyone gets mad at the stupid lemmings lemmings going along with the mask ritual lie, they are having a tantrum.

  26. Mark Mason says:

    This is no different than “No Shirt, No Shoes, No service” If you don’t want to wear a mask that’s fine but they do not have to serve you and can ask you to leave. Throwing these little tantrums is sad and pathetic. You even have options to order your food and other things on-line and have them delivered to your house if you are so anti-mask.

    So just stop it already!

  27. Shawn says:

    Funny how white or other non-black people can throw temper tantrums and gain support for their child-like actions, but when a black person does it, all blacks are not good citizens, dangerous, vile, untrained, uneducated, disrespectful and should be locked up or the world should be rid of them all. If this were someone black, none of y’all supporting this bs would say anything supportive! There’d be deathly snares, blows, jabs and wishes to them.

    Funny how people will or either will want to defensively comment under here, but still know what I said is the complete truth. This lady is dead wrong because her actions did nothing more than make another fellow human being feel low and embarrassed because she “has privileged rights.”

    Did I just turn this into a race thing. Dangnabit I did…..

    Guess I better get back in my corner because here comes the idiots.

  28. Viola Perry says:

    The mask stops nothing okay so why wear it

  29. Viola says:

    You cannot tell others what to do, against the constitution. Mask is 0.0125 and masks are 0.03, or you cannot see the huge flaw?

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