Investors Caught Off Guard By Weak Holiday Sales At Department StoresUnemployment is low, wages are rising, consumer confidence is high and gasoline is cheap, but that didn't result in more Americans loosening their purse strings this past holiday season.
Macy's Data Breach Exposes Customers' Credit Card InfoMacy's says cyberthieves hacked the accounts of thousands of online customers, compromising names, credit card numbers and expiration dates.
Why Penney, Macy's, Gap, Other Retailers May Have To Close More StoresDuring a recent JCPenney earnings conference call, CEO Marvin Ellison described the retail industry as the "most challenging and competitive" it has been in 50 years.
Retailers Step Up Personalization On Their WebsitesOnline retailers are trying to build stronger connections with shoppers used to the customization of Amazon.
Macy's Set To Launch Clothing Line Geared Toward Muslim WomenMacy's is introducing a women's clothing line aimed at Muslim shoppers, a collection that includes modest dresses, tops, cardigans and hijabs. The clothing will launch online on February 15.
Macy's, Penney See Holiday Sales GrowthMacy's and J.C. Penney both reported holiday sales growth, offering encouraging signs that if department stores struggling to hold their own against online retailers had a decent period, other retailers did as well.
Balloons, Bands, Increased Security At Macy's Thanksgiving Day ParadeThe Macy's Thanksgiving Day Parade stepped off Thursday with soaring balloons and high-stepping bands, as police went all-out to secure it in a year marked by terror attacks.
Macy's Using Microsoft AI To Handle Service RequestsMicrosoft, through its research into artificial intelligence, has created a virtual assistant that can be used by companies to respond to customer service requests. Macy's has already started to use the technology.
Macy's Trims Holiday Hiring By Nearly 4 PercentMacy's is increasing the number of temporary workers that it's hiring for distribution and warehouse positions this holiday season as it chases the fast growing online sales. But overall holiday hiring will fall by nearly four percent.
New Plans For Southwest Center Mall In DallasThe majority owner of Southwest Center Mall plans to bring a new hotel to the property in the near future.
Macy's To Close Collin Creek & Southwest Center LocationsMacy's says it is eliminating more than 10,000 jobs and plans to move forward with 68 store closures after a disappointing holiday shopping season.
After The Turkey, Some Hit The Shops To Start Holiday SeasonAfter enjoying the Thanksgiving turkey, some Americans hit the shops for what retailers hope will be a new tradition to start the holiday shopping season.
Tony Bennett, Muppets Set For Macy's Thanksgiving Parade Tony Bennett, Sarah McLachlan, De La Soul and the cast and Muppets of "Sesame Street" will be among the stars celebrating at Macy's Thanksgiving Day Parade in New York City.
Macy's To Open An Hour Earlier On ThanksgivingMacy's is staying committed to Thanksgiving Day shopping, saying it'll open an hour earlier this year.
Mall Shooting Suspect: 'Creepy,' Multiple Arrests, Disputes The 20-year-old man suspected of killing five people with a rifle at a Macy's makeup counter in Washington state is scheduled to make his first court appearance.