Macy's Using Microsoft AI To Handle Service RequestsMicrosoft, through its research into artificial intelligence, has created a virtual assistant that can be used by companies to respond to customer service requests. Macy's has already started to use the technology.
UN, Microsoft Announce $5M Partnership On Human RightsMicrosoft says it's contributing $5 million over five years to the U.N. human rights office, which the Geneva-based agency calls a "landmark partnership" that could prod other big private-sector donors to follow suit.
Microsoft Says Windows 10 On 500 Million DevicesMicrosoft said that 500 million devices are now running Windows 10, its latest operating system. That is up from 400 million last September, but far short of the company's 1 billion goal by 2018.
Microsoft Lawsuit Vs. Secret Government Searches Moves AheadA judge refused the U.S. government's request to throw out a lawsuit from Microsoft that claims a federal law is unconstitutional because it prohibits technology companies from telling customers when the government demands their electronic data.
Celebrity Autographs Get Digital Twist For Social MediaGiving a fan an autograph, and ensuring its authenticity, suddenly has a high-tech twist that's perfect for social media. Microsoft is using their Windows 10 inking technology to reinvent the traditional autograph.
Tech Leaders To Make Peace Or Press Case With TrumpSilicon Valley leaders were among Donald Trump's most outspoken opponents during the presidential campaign. But on Wednesday, they will come face-to-face with the President-Elect.
Windows Flaw Was Used By Hackers Linked To RussiaMicrosoft said that a newly discovered flaw in its Windows software was used by a hacking group that other researchers have linked to Russia's government. The flaw was detected by researchers at Google.
Microsoft Adding Ways For Xbox Gamers To Group UpMicrosoft is adding an online feature called "looking for group," making it easier for gamers who share the same passions to meet and play with each other online, a step toward curbing online harassment.
Microsoft To Buy LinkedIn For $26.2 BillionIn a surprise move, Microsoft said Monday that it is buying professional networking service site LinkedIn for about $26.2 billion. It is by far Microsoft's largest acquisition.
Microsoft Suit Is Latest Tech Clash With U.S. Over PrivacyAs we live more of our lives online, the companies we trust with our digital secrets are increasingly clashing with authorities who want access to the messages, pictures, financial records and other data we accumulate in electronic form.
Microsoft Sues U.S. Over Demands For Customer DataMicrosoft is suing the U.S. government over a law that allows authorities to view customer emails or online files without the individual's knowledge. This comes as the tech industry is increasingly clashing with U.S. officials over privacy rights.
You Might Soon Text Robots As Often As Your FriendsIn the coming months, users of Facebook's Messenger app, Microsoft's Skype and Canada's Kik can expect to find new automated assistants offering information and services at a variety of businesses.
Toyota Forms Company To Make Technology SimplerToyota is forming a new data science company in partnership with Microsoft that is designed to free customers "from the tyranny of technology." Toyota Connected has a goal of simplifying technology so that it is easier to use.
Microsoft Pitches Smart Chats With ComputersMicrosoft wants you to talk more with your computer, and have more useful conversations. The giant software company is promoting new uses for Cortana including the ability to interact with software bots.
Smartphone Voices Not Always Helpful In Health CrisisIt can give you directions or find the nearest deli, but how helpful is your phone's virtual voice in a health crisis? Researchers found alarming numbers when it comes to questions about rape, suicide, depression and other health problems.